We Buy Cars has built an exceptional reputation as the number one car-buying service in South Africa. Started by brothers Faan and Dirk van der Walt, the renowned WeBuyCars brand has expanded with services throughout South Africa, with warehouses in Silver Lakes, Midstream, Durban, Johannesburg South, Port Elizabeth and Cape Town.
Part of their success is due to a focus to attract and retain employees who have the same values and principles – who don’t necessarily have the abilities and skills to begin with – but who are willing to learn; work hard, provide excellent customer service and who see themselves walking a long road ahead with WeBuyCars. We also like to grow our employees in the areas we know they will excel in and are currently studying through our bursary programme – and we are happy to reap the rewards from a happy and remarkable workforce.
Their workforce currently entails almost 200 sales executives based across the country in our eight branches, and 150 buyers nationwide. With their new branches scheduled to open in the next few years, they are set to continue our exponential growth.
Frequently Asked Questions about We Buy Cars
How do I sell my car through We Buy Cars?
The WeBuyCars process is quick and easy! The first step in selling your car is to complete the easy online application. Upon successful completion of the online form, the application is handled by our trained staff, who draft an estimated offer for your vehicle based on the information you have provided. As soon as the estimated offer has been created, a manager will approve or change it and send the final response to you. This is simply to ensure that we send you a correct estimate that has passed quality control.
How do We Buy Cars decide on an offer for my vehicle?
We pride ourselves on the fact that we usually offer our clients the best prices. That’s why more than 45% of our deals are repeat business or referrals. Many factors are considered when determining the value of a vehicle. These factors include supply and demand, current specials, mileage, vehicle condition as well as any extras the vehicle might offer. For more information on exactly what we take into consideration when creating an offer for you, have a look at our article: When is the right time to sell your car?
What happens after I accept the offer from We Buy Cars?
If you are happy with our estimated offer, your information will be sent to a We Buy Cars Buyer in your area, who will then give you a call. Our Buyer will confirm the vehicle details on the first call to ensure accurate pricing. Secondly, they will confirm the condition of the vehicle, with a few quick questions regarding:
- The ownership period and whether the vehicle is paid in full or still on finance.
- The service history and availability of spare keys.
- Previous accident damages or repairs are done to the vehicle.
- Availability of the vehicle.
The Buyer will then make an appointment to visit you and inspect your vehicle – wherever and whenever it best suits you.
What happens during an appointment with a We Buy Cars Buyer?
During an appointment, you can expect our Buyer to do a quick evaluation of the vehicle. Here they will:
- Take a few pictures of the vehicle and send it directly to our Head Office.
- Do an exterior inspection of the vehicle to assess whether any previous accident damage or repairs were done.
- Do an evaluation of the engine and check a few components such as the oil and water.
- Take the vehicle for a test drive.
Once the Buyer has completed the evaluation, they will contact the We Buy Cars Pricing Team, who will then issue a final offer to you.
Is it possible for the final offer to differ from the original estimated offer?
The offer usually falls within the original price estimate range. There are instances when the offer may be higher or lower due to relevant factors.
Will We Buy Cars definitely purchase my vehicle at an appointment?
We aim to purchase every vehicle and each transaction is unique. The outcome of each transaction will depend on the condition of the vehicle and the Seller’s expectations. Here are a couple of examples of reasons why we would not purchase your vehicle:
- The settlement on the vehicle is very high and the client cannot provide the shortfall.
- The vehicle’s paperwork is not in order.
- The client is not ready to sell.
If an agreement is reached and our final offer is accepted, we will buy your vehicle there and then, with immediate payment!
*Please note: The vehicle must be in your name for us to conclude the deal. If there are outstanding license fees we deduct it in the purchase agreement.
What do We Buy Cars require from me at an appointment with a Buyer?
We do everything for our clients, even finalize all the paperwork! You need to assist us with only providing:
- A copy of your ID.
- Proof of address (not older than 3 months).
- A copy of your NATIS (Vehicle Registration Papers).
- An up-to-date settlement letter (if the vehicle is still on finance).
What happens after We Buy Cars purchases my vehicle?
When we purchase your vehicle, the vehicle is immediately registered in We Buy Cars’ name. If you wish to receive proof that the vehicle has been taken off your name, you are welcome to request it from the buying representative, who will communicate your request to our Admin Department. It is important to note, however, that vehicle ownership cannot be transferred or registered in our name if there are any outstanding license fees.
How soon do I receive payment?
You will receive payment immediately unless you still need your car for a period. In this case, we will arrange the deal to suit your needs.
How long does it take after completing the online application form to hear from you?
Between 06:30 and 18:00, you should receive an email response within 20 to 60 minutes after completing the online application. After hours, you can expect a response the following morning by 07:30.
Do I need to do a roadworthy test on my vehicle?
No, you don’t have to spend any more money on your vehicle once you have decided to accept our offer. We buy it from you in its current condition.
What type of vehicles do you buy?
We Buy Cars considers buying any type of vehicle including cars, bakkies, minibus vehicles, motorbikes, trailers, caravans and boats.
Where do you buy vehicles?
We’ll visit you when and where it’s convenient for you. Alternatively, you may wish to visit one of our showrooms or Buying Pods countrywide for an obligation-free evaluation.
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