In this post, you will learn the easy ways how to Change Mobile Number in Emirates ID and a guide on how to Check your Emirates ID status.
A lot of Emirates ID’s are linked to phone numbers of their organisation’s HR or of the PRO that was involved. This ends up in confusion, where you have to look up who the owner of the phone number is.
To prevent this, it is best to apply for having your own personal phone number linked to your Emirates ID. The ICA offers Smart Services online where you can do so, without having to visit the Federal Authority. In this article, we’ll take you through the process step-by-step so you can change your Emirates ID-linked phone number with ease.
STEP-BY-STEP GUIDE ON HOW TO CHANGE MOBILE NUMBER IN EMIRATES ID (CHECK YOUR EMIRATES ID STATUS)
1- Visit the ICA Smart Services Website
Click on this link and it’ll take you to the ICA Smart Services page visible below. Fillout the form as instructed.
- Enter your current nationality, as mentioned in your Emirates ID
As soon as you enter your nationality, the form will ask you for your File No.

Your file number is mentioned on your resident visa right above your passport number.
Residents in Dubai must select the 3 Sections Number to enter their file number. Residents from other emirates can continue with the 4 Sections Number.
- Input your Emirates ID number
- Fill out your name in English as printed on your Emirates ID
- The name in Arabic fills out automatically
- Fill in your passport number
- Choose your date of birth as per the DoB on your passport
- Enter the last date of entry into UAE stamped on your passport
- Email: enter your email address
Once you complete the form, another form will pop up right below it, where you need to enter your mobile number and a valid address.
Choose the box which says registered mobile number. Here, enter your new mobile number.
You will receive an OTP on the mobile number you input for verification. Verify the number, finish the captcha verification process and click on proceed.
2 –Verification and review of your application
Here you can review your application and all your details. Double-check all the information you have added to ensure accuracy.
3 – Payment
After filling out the forms, you are directed to the page where you can complete your payment. The cost of applying to change the mobile number linked to your Emirates ID is AED 52.10
After completing this procedure, you will receive an email that will have an invoice for the payment. Your phone number will be updated in 3 – 7 days.
You can check the status of your Emirates ID to find out if the update has been made. If the application is rejected, you will receive a refund.
How To Check Your Emirates ID Status In the UAE ViaICA Smart Services.
An Emirates ID is essential for many government processes, such as registering an Ejari when renting a villa or apartment in Dubai. Here is how you can complete your Emirates ID status check online via the ICA’s website:
Step 1: Visit the Emirates ID Card Status page on the ICA website
Step 2: Enter your PRAN (application number) or IDN number in the slot and click on ‘check’ -Emirates ID status check
The PRAN number is available on your Emirates ID application form, whereas the IDN number is the actual Emirates ID card number.
Once you’ve entered your relevant details and clicked the arrow to proceed, the website will display details about your application status. This information includes the application type, your application number, ID number, current status and the next steps to be followed.
Application Log History
Users can also view a complete timeline of their Emirates ID application using the on-screen ‘Application History Log’. This includes:
- Date of application submission
- The date on which the application was sent for printing
- Date of information verification
- The date on which the card was printed
- The date on which the card was sent to the post office to be dispatched
How to update personal information on Emirates ID?
According to Federal Authority for Identity and Citizenship (ICA), you must update any personal information within one month of the change. Individuals should visit an ICA customer happiness centre anywhere in the UAE with their original passport and Emirates ID in order to update this information.
How to Renew Emirates ID?
Emirates ID holders are urged to renew their expired ID within 30 days of the expiration date, after which a fine of AED 20 per day will be applied (up to a maximum of AED 1k).
Federal Authority for Identity and Citizenship (FAIC) will send you a notification via SMS requesting you to renew your Emirates ID. You will need to submit your renewal application in person at an accredited typing centre or online via the FAIC website.
You may have to visit one of the FAIC service centres to submit your biometrics. While UAE nationals can apply for Emirates ID renewals six months to one year before the expiry date, UAE residence visa holders can only apply for a renewal when renewing or reissuing their residence visa.
It is always best to ensure that your identity cards and documents remain up to date to prevent any fines or liabilities later on. There are several benefits to having an Emirates ID, from having proof of identity, ease of travelling and more.