Airtel Money Mastercard- Complete Guide | Airtel Mastercard

Airtel Money MasterCard is a virtual (non-plastic) Debit card that is linked to your Airtel money wallet that enables customers to carry out online transactions.

MasterCard is a Worldwide Credit & Debit card corporation that works with financial institutions to issue credit & debit cards. The Credit and Debit cards distributed by the company are done so under the MasterCard Brand, which is one of the three major credit cards accepted at vendors across the world.

What transactions am I able to do with Airtel Money MasterCard?

• Online purchases, at all e-commerce sites where MasterCard is accepted.

What is the difference between a virtual card and a physical card?

• The Physical card is an actual tangible one that can be used to swipe in shops with Master card POS and withdraw from Master Card accepted ATMs. On the other hand, the Virtual Card is not tangible and can only be used for online payments that accept MasterCard.

How does one request or create Airtel MasterCard (Virtual Card Number)?

How to get airtel MasterCard Tanzania | Jinsi ya kutengeneza Airtel MasterCard

Here is a step-by-step guide on how Airtel customers can create Airtel Money MasterCard

• Dial Airtel Money USSD: *150*60#
• Select #4. Mastercard
• Select #1. Create Card
• Enter Airtel Money PIN to confirm Airtel Money Master Card virtual card creation

A customer receives an SMS notification with a link for your Airtel Money MasterCard details…PAN, CVV and expiry date.

How does one use Airtel Money MasterCard (virtual card)? – Jinsi ya kutumia Airtel MasterCard

• The virtual card will only be used for online purchases like Netflix, Aliexpress, and Amazon
• The Customer will simply have to go online and fill the cart with items to buy
• At checkout, the customer will choose to pay by MasterCard and then enter card details PAN, CVV and expiry date.
• The transaction will only be successful if the virtual card details entered are correct, the customer’s wallet is not barred on Airtel Money and the customer has a sufficient balance.
• Only then after the above criteria are met, will the customer’s transaction be successful and their Airtel money Account Deducted.

How does one Get Details of Airtel Money MasterCard (Virtual Card Number)? – Airtel virtual debit card

• Dial Airtel Money USSD: *150*60#
• Select #4. Mastercard
• Select #2. Card Details
• Enter Airtel Money PIN to confirm

A customer receives an SMS notification with a link for your Airtel Money MasterCard details…PAN, CVV and expiry date

How does one Delete Airtel Money MasterCard (Virtual Card Number)?

• Dial Airtel Money USSD: *150*60#
• Select #4. Mastercard
• Select #3. Delete Card
• Enter Airtel Money PIN to confirm

Then  A customer receives an SMS notification telling about the deleted card

What are the charges to acquire and use Airtel Money MasterCard (Virtual Card)?

Current proposed fees are as follows;

• Airtel Money Mastercard Terms and Conditions

How does a customer top up their Airtel Money MasterCard (Virtual Card) more value?  – Jinsi ya kuweka hela kwenye Airtel Mastercard

This is a debit card which does not need top-ups, it is linked directly to your Airtel Money wallet. As long as there is a balance and the card details supplied are correct transaction goes through.

If a customer tries to make a payment that is more than what is available in the Airtel Money wallet balance.

• Unfortunately, the transaction will fail due to insufficient funds.\

For any assistance what can the customer do? (Escalation Matrix)

Customers Are advised to either visit Airtel Service Centers or simply call 100 the Airtel Customer Service Call Centre